Publications / Policies

A Service user's Guide to our Standards is designed to let you know what our standards are in order that you are fully aware of what you should expect from our services. I hope that it is helpful and

that it will give you an assurance as to the commitment of everyone who works within

Social Work and Health to treat you with dignity and respect and to ensure that you

will feel that the service you receive is one which meets your needs.

Accessible Information Policy (NHS)

The purpose of this policy is to make sure there is a consistent, accurate and clear approach to the provision of accessible information to patients, and members of the public. The policy is aimed at managers of staff involved in, or who have responsibility for the provision of information. There are distinct issues about information for staff which are not covered by this policy.

Accessible Information Toolkit

We are legally required to produce information in accessible formats. Consequently, we need to improve and monitor the information we provide. To help achieve this, we developed this toolkit, which provides guidance on how to develop accessible information.

 

This Toolkit is designed to make it easier for staff to develop good - quality accessible information and access how it is used.

The Change Plan is submitted by West Dunbartonshire Community Health and Care Partnership on behalf of:

 

NHS Greater Glasgow and Clyde

West Dunbartonshire Council

West Dunbartonshire Council for Voluntary Service and other third sector partners Scottish Care and partners from the private sector

 

West Dunbartonshire Community Health and Care Partnership (WDCHCP) Change Fund Plan 2012.

 

Appendix 1

Appendix 2

Appendix 3

 

WDCHCP Change Fund Plan Reshaping Care Pathway

Chief Social Work Officer's Annual Report

This report provides Council with information on the statutory work undertaken on the Council’s behalf during the period 1st October 2010 to 31st July 2011.

The report considers arrangements for the governance and quality assurance of Social Work Services; values, standards and the competence of the Social Work workforce; inspection and regulation; protection issues; statutory duties and decisions; complaints; and issues which are pertinent to the future delivery of Social Work Services in West Dunbartonshire.

Community Care Charging Policy

The above charging policy applies to all adults who reside within West Dunbartonshire, or are deemed to be ordinarily resident within West Dunbartonshire in accordance with the Scottish Government’s Ordinary Residence guidelines, who are assessed as requiring and subsequently benefit from community based care services provided, commissioned or funded by West Dunbartonshire Council.

 

Complaints Procedure (WDC) A clear guide on how to make a complaint to your local authority

CHCP Complaints Management Process - A clear guide on how to make a complaint to the Community Health and Care Partnership

Complaints Procedure (NHS) This leaflet gives basic information about the NHS

Complaints procedure.

Female Offenders Research Report

 

This document provides a summary of focus group research carried out with 3 groups of women offenders within prison and community settings. It explores women’s perceptions of offending, the violence they experience and their engagement with supports. Women’s views provide insight on how services could better meet their needs to support them to change their lives and desist from offending.

 

Guidance on Purchasing and Contracting of Care and Support Services

West Dunbartonshire Council is committed to managing its procurement activity to achieve the maximum efficiency, effectiveness, and achieve value for money in the acquisition of goods, services and works. This guidance has been developed in recognition that the procurement of care and support services requires particular consideration within a public body’s overall approach to the procurement of goods, works and services because of the significant impact that it has on the quality of life, health and well-being of service users and carers.

Integrated Children's Services Plan 2013/15

 

To view previous children's services plans or other strategic documents

This third integrated Strategic Plan sets out the key actions prioritised for delivery over the course of 2013/14. Its focus reflects the requirements and expectations of the CHCP‟s "corporate parents": the West Dunbartonshire Council Strategic Plan 2012-17; and the NHSGGC Corporate Plan 2013-16.

 

 

This second integrated Strategic Plan sets out the key actions prioritised for delivery over the course of 2012/13. As previously, its focus reflects the requirements and expectations of the CHCP‟s "corporate parents". Its structure is a blend of the distinct formats required by both organisations. The development of this distinctive Plan has also been informed by analysis of local health and social care needs; on-going dialogue with local stakeholders; and other relevant sources of evidence - most notably the findings of the Audit Scotland Evaluation of Community Health Partnerships.

 

 

The first integrated Strategic Plan sets out the key actions prioritised for delivery over the course of 2011 - 2012.  Its content, focus and form reflect the priorities and requirements (including financial frameworks) of the CHCP’s "corporate parents": West Dunbartonshire Council, as set out within its Corporate Planning Guidance); and NHS Greater Glasgow and Clyde, as detailed within its Planning Guidance 2011/12).

 

 

 

This strategy aims to improve the co-ordination, integration and delivery of parenting programmes in West Dunbartonshire.

 

The Strategy will do this by setting out how West Dunbartonshire Community Planning Partnership – and most notably West Dunbartonshire Council and West Dunbartonshire Community Health & Care Partnership (on behalf of NHS Greater Glasgow & Clyde) – will work to enable parents to raise healthy and achieving children and young people (i.e. those aged 18 years or less) through the provision of a comprehensive suite of parenting interventions. 

 

Click to view Parenting Strategy

 

Prostitution Guidelines

A Good Practice Resource for Organisations Working with Women in or Vulnerable to Involvement in Prostitution has been developed by the Women’s Support Service Criminal Justice Team. The resource is intended to give practitioners and service managers a starting point in thinking imaginatively and pro-actively about supporting women vulnerable to commercial sexual exploitation and in developing with women strategies to exit from prostitution by providing a framework for intervention. The resource highlights the harm to women and places prostitution within the Safer Lives: Changed Lives approach which provides leadership in recognising prostitution as violence against women.

This first integrated Workforce Plan has been designed to support the overall commitments expressed within the CHCP‟s Strategic Plan 2012/13 and the core values that fundamentally underpin the operations of the CHCP: quality, fairness, sustainability and openness.